Mission statement of the NOVA language school

As a language school, we offer future-oriented continuing education with a focus on people. Working with people from different backgrounds and cultures is both a challenge and an enrichment for us. Through our work, we participate in the development of society and take on a special responsibility. We are involved in regional and national networks for the integration of our participants and cooperate with advice centres, migrant organizations, social actors and institutions on their behalf. In addition to teaching itself, this is an important task that we perform reliably and in a solution-oriented manner. Mutual appreciation, openness, passion and professionalism are our top priorities in order to meet the expectations of our participants, employees and business partners.

We are committed to achieving the greatest possible benefit for you. We empathize with the needs of our participants, employees and business partners and respond to them sensitively. We understand the language of our participants. Our working atmosphere should be characterized by respect and collegiality, fairness and a willingness to cooperate. We uphold and promote the reputation of our profession through our appearance and working methods.

Our mission as a language school

Our mission is to promote language development through immersion and to broaden the horizons of our participants. Inspired by the different countries of origin of our teachers, we know that learning and communicating a new language is key to being part of a changing world and promoting sustainability.

Our overarching goals

Further development as an institution is a top priority for us. We focus on sustainability and profitability to strengthen and expand the competitiveness of the NOVA language school. We ensure the flexibility, quality and cost-effectiveness of our services through efficient, transparent processes and structures as well as the effective use of resources. A central goal is to expand our sensibly coordinated offerings, which should be easy for our participants to use and reach. We will continue to expand our network through regional and supra-regional integration and a wide range of collaborations. As a result, the NOVA language school is perceived and integrated more strongly as a reliable and solution-oriented partner.

Our quality principles

By establishing a quality assurance system, all courses are based on a didactic and methodological concept. The events are geared towards a variety of methods. Each session is designed to make the participant’s learning experience as positive and productive as possible. Every participant starts at the NOVA language school with a personal consultation. The existing language skills are tested in writing and orally, the personal learning goal is defined, any questions are answered and a tailored learning program is proposed. For us, successful learning means expanding the personal and social skills of individual learners.

These relate not only to the learners’ professional activities but also to their participation in cultural, social and political life. A clear added value must be recognizable for the participant. With our services, we increase the efficiency and competitiveness of our participants. We provide interested parties with clear information on the learning requirements and the course of the learning service. Our staff receive ongoing professional and pedagogical training. Bright and modern classrooms meet the needs of our participants and provide a pleasant learning atmosphere.

Our quality management is largely based on continuous improvement. This applies to the learning service directly with the participant but also to supporting activities in the background. Quality-conscious thinking and action supported by clear tasks is the prerequisite for continuous improvement. The language school NOVA works with committed, professionally and adult educationally qualified lecturers.

The lecturers are introduced to their work, informed about changes to the framework conditions for running integration courses and encouraged to regularly exchange information with each other. The lecturers are always in regular, close and intensive contact with the institution. Errors represent potential for improvement and are avoided by eliminating the causes.